Change is in the air as the U.S. Department of Transportation (DOT) has shored up a number of consumer protections. The latest regulations mandate that airlines must offer consumers automatic refunds for both canceled flights and extensive delays, marking a significant stride toward heightened passenger rights.
The DOT now requires that if a U.S. airline cancels a flight or significantly delays it—domestically, by more than three hours, and internationally, by over six hours—an automatic refund …